Question 1

What is SeatX?

Accepted Answer

SeatX is an app that helps you discover libraries and study spaces near you, check real-time seat availability, and book a seat in under a minute.

Question 2

How do I book a seat?

Accepted Answer

Search for a library, open its seat map, tap an available seat, choose a plan, and pay — your booking is confirmed instantly with a digital entry pass.

Question 3

Can I choose a specific seat?

Accepted Answer

Yes. The seat map shows you exactly which seats are open, so you can pick the one you want rather than being assigned one at random.

Question 4

What's the difference between daily, hourly, and monthly plans?

Accepted Answer

Daily and monthly plans reserve a seat for that full period. Hourly plans let you book just the block of time you need. Available plans vary by library.

Question 5

How do I cancel a booking?

Accepted Answer

Open the booking from My Bookings and choose Cancel. Cancellation windows and any applicable fees are shown before you confirm.

Question 6

What does Pause do?

Accepted Answer

If you're on a monthly plan and need a short break, Pause puts your seat on hold and extends your plan's end date by the same number of days — so you don't lose time you've paid for.

Question 7

How do I get into the library?

Accepted Answer

Your booking includes a digital entry pass with a secure QR code. Show it at the front desk to check in.

Question 8

How do I list my library on SeatX?

Accepted Answer

Reach out through our Partner form and our team will help you get set up — adding your library details, seats, and plans.

Question 9

Are there any charges?

Accepted Answer

Our team will walk you through pricing when you partner with us — it's built around helping you fill more seats, not adding overhead.

Question 10

How does seat management work?

Accepted Answer

You get a dashboard to add seats, set plans and pricing, and see live occupancy — no more manually tracking who's booked what.

Question 11

How do online bookings reach me?

Accepted Answer

Once your library is live, students searching nearby can see your real seat availability and book directly — no phone calls needed.

Question 12

How do I receive payments?

Accepted Answer

Student payments are collected online through the app and settled to your account — you can track every payment from your dashboard.

Questions, answered.